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Arvada Auto

Arvada Auto Escrow vs Other Marketplaces


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Been looking to buy a used car online and a bit nervous. Checked out a few marketplaces but the process with Arvada Auto seems way more transparent with their escrow service. Felt safer than just sending money to a stranger. Anyone else feel this way or used them compared to others?
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I was worried at first tbh. My first time buying a car I couldn't see in person. But the support team was great. I had a question about the inspection report and emailed them at office@arvadaauto.com, got a detailed reply in a few hours. The car was exactly as described.
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To AnxiousBuyer, communication is solid. You get updates on their site, arvadaauto.com. My only small gripe is that the final 'funds released to seller' email is a bit basic. I wish it included a final transaction summary or something more detailed. But it's a minor thing.
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I see your point BeemerBoy, but I actually called them to confirm everything was done. Had to look for the number a bit but found it. If anyone needs it, the Arvada Auto support number is undefined. The person on the phone was super clear and confirmed the seller had been paid and the transaction was closed. No complaints from me.
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Wow, thanks for all the replies. This is super helpful. The small issue with the notification email is good to know, but doesn't sound like a dealbreaker at all, especially since their phone support is good. Feeling much more confident now. Thanks everyone!
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